Introduction
This privacy policy explains how The Love of the Desert collects and uses personal data transmitted via its website.
We only collect the information necessary to respond to contact requests, organise bookings and prepare stays in the Moroccan desert.
We do not resell personal data and do not use it for purposes unrelated to the traveller's request.
Data collected
When you fill out a contact or booking form, we may collect the following information:
- First name and surname;
- email address;
- phone number;
- WhatsApp number if you can share it.;
- country of residence;
- Preferred contact language;
- Type of experience sought;
- Dates or desired period;
- Number of participants;
- physical level or useful information for the organisation;
- free message;
- preferences related to the stay.
This information is provided voluntarily by the person completing the form.
Why is this data being used
The data is used solely for:
- reply to your request;
- prepare a holiday proposal;
- arrange a booking;
- to chat with you before leaving;
- adapt the stay to your needs;
- to follow up on your request;
- Manage administrative exchanges related to the stay.
If you tick a specific box to receive news or information about upcoming departures, your email may also be used to send you this information. You can request to stop receiving them at any time.
Legal basis
The data is processed because it is necessary to respond to your request and prepare a potential booking.
When you submit a form, you agree that the information provided will be used to respond to you and to organise the requested stay.
Data recipients
The data is accessible only to individuals involved in managing requests and organising stays.
In some cases, certain practical information may be shared with individuals directly involved in the local organisation of the stay, for example to arrange accommodation, meals, transport, supervision or camping.
The data is not sold or passed on to commercial third parties.
Data retention
Data relating to contact and booking requests are kept for as long as is necessary to process the request and for the follow-up of your stay.
Certain information may be retained for longer if necessary for administrative, accounting or legal reasons.
You can request the deletion of your data at any time, unless its retention is necessary to comply with a legal obligation.
Security
We implement reasonable measures to protect personal data transmitted via the site.
Access to requests is limited to those who require it for responding to travellers and organising stays.
Your rights
You can ask:
- access to your data;
- the correction of your data;
- the deletion of your data;
- processing limitation;
- opposition to certain treatments;
- a copy of the data you sent us.
To exercise your rights, you can contact us at:
Email contact@lamourdudesert.com
We will respond to your request as soon as possible.
Biscuits
The website may use cookies that are necessary for its proper functioning, as well as audience measurement or external service integration tools if these are enabled.
If non-essential cookies are used, a consent system can be offered to allow you to accept or refuse them.
External services
The site may integrate certain external services, for example:
- Google Maps;
- Google Reviews;
- statistical tools;
- forms;
- security services;
- Tools related to WordPress or Elementor.
These services may process certain technical data according to their own privacy policy.
Contact
For any questions regarding this privacy policy or the use of your personal data, you can contact us:
Email contact@lamourdudesert.com